WEST END GARAGE Kia is starting the year with celebra-tions, having won the Kia 2021 Customer Experience Award at the Kia Dealer Excellence Awards.
The award celebrates excellent customer experience and service throughout 2021, with sales, online Reputation score and quick responses to customer queries all taken into account. The award was announced 19 January at the Kia UK National Dealer Conference 2022.
David Hart, Customer Experience Manag-er at Kia UK Limited said: “2021 was a challenging year of extremes, but one element that remained constant through-out was the quality of customer experi-ences offered by our dealer partners. We’re extremely proud of all our dealer partners, particularly West End Garage Kia, for making 2021 a success. As a brand, Kia puts customer care, support and service at the forefront of the busi-ness. This award presented to West End Garage goes to show how much we con-tinue to invest and develop the Kia cus-tomer experience. We’re excited to see how 2022 develops.”
Accepting the award, Damian Dunne, along with Andrew MacDonald (Brand Director) Andy Simpson (Operations Director) at West End Garage, comment-ed: “It’s fair to say that 2021 had its ups and downs, but whatever our challenges we always tried to put our customers first which is always at the heart of our busi-ness. Winning this award is a fantastic way to start the year and is testament to all our team and our continuous efforts to make sure every single customer gets the quality individual experience they deserve.”
With Kia’s established range of quality cars and the exiting all new Sportage, Niro and EV models being introduced this year, there’s never been a better time to visit the showroom so that you can expe-rience first hand why we won this award.”
All-new Sportage – our most popular Kia model – which is already on sale and available for the first time with full hybrid and plug-in hybrid power units is here in the showrooms and available to test drive by appointment.
To find out more about the Kia model line-up and to experience our award-winning customer care, contact us on 01483 797747, www.westendgarage.co.uk or pop into the dealership at WEST END GARAGE, Guildford Road (A322) , West End, Surrey GU24 9LS. We look forward to welcoming you.