Refunds will only be made with five working days notice in writing to be received before the 15th of the month preceding issue. If any artwork has been requested and has been completed then no refund of that element will be refunded.

Any cancellations of run of magazine adverts must be received by the 15th of the month preceding publication. Any cancellations of prime positions must be given TWO MONTHS notice in writing.

Adverts booked will be in print for the month ordered. Issues can be seen online at

A print copy will be send on request.       

Please contact Customer Services, Village Matters Ltd, Waters Edge, The Creek, Sunbury on Thames, TW16 6BY